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Terms of Service

Last updated: September 24, 2025

Welcome to Monami Digital Hub. These Terms of Service ("Terms") govern your use of our website, services, and products (collectively, the "Service") operated by Monami Digital Hub ("Company," "we," "us," or "our").

Important Notice: By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

1. Acceptance of Terms

By accessing and using this Service, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

Monami Digital Hub provides digital marketing, web development, branding, and related services to help businesses establish and enhance their online presence. Our services include but are not limited to:

  • Website design and development
  • Digital marketing strategies and implementation
  • Search Engine Optimization (SEO)
  • Social media marketing and management
  • Content creation and marketing
  • Brand identity development
  • E-commerce solutions
  • Mobile application development

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Security Notice: You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

4. Services and Payments

4.1 Service Agreements

All services provided by Monami Digital Hub are subject to a separate service agreement that outlines the specific scope of work, deliverables, timelines, and pricing. By engaging our services, you agree to the terms outlined in your service agreement.

4.2 Payment Terms

Payment for services must be made according to the payment schedule outlined in your service agreement. We accept various payment methods as specified on our website or in your invoice.

Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is less. We reserve the right to suspend services for non-payment.

4.3 Refund Policy

Refunds are handled on a case-by-case basis and are subject to the terms outlined in your service agreement. Digital products and services that have been delivered may not be eligible for refunds once work has commenced.

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Monami Digital Hub and its licensors. The Service is protected by copyright, trademark, and other laws.

5.2 Client Intellectual Property

Upon full payment for services, all deliverables specifically created for you as part of our service agreement become your property, unless otherwise specified. However, we retain the right to use completed projects in our portfolio and marketing materials.

5.3 Third-Party Materials

We may use third-party materials, including stock photos, fonts, and software, in our work. You agree that we are not responsible for any licensing requirements for third-party materials unless explicitly stated in your service agreement.

6. User Responsibilities

As a user of our Service, you agree to:

  • Provide accurate and complete information for service delivery
  • Respond promptly to requests for feedback and approvals
  • Ensure that any materials you provide do not infringe on third-party rights
  • Use our services in compliance with all applicable laws and regulations
  • Not attempt to gain unauthorized access to our systems or networks
  • Not use our services for any illegal or unauthorized purpose

7. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary information shared during the course of our business relationship. This includes but is not limited to business strategies, customer data, technical information, and trade secrets.

This confidentiality obligation shall survive the termination of our business relationship and shall remain in effect for a period of five (5) years from the date of disclosure.

8. Limitation of Liability

In no event shall Monami Digital Hub, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Our total liability to you for any cause of action whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for the Service during the term of the service agreement.

9. Indemnification

You agree to defend, indemnify, and hold harmless Monami Digital Hub and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

10. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation.

Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

11. Governing Law

These Terms shall be interpreted and governed by the laws of Bangladesh, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Dhaka, Bangladesh.

12. Dispute Resolution

Any disputes, controversies, or claims arising out of or relating to these Terms or the Service shall be resolved through good faith negotiations. If a resolution cannot be reached within 30 days, the dispute shall be resolved through arbitration in accordance with the rules of the Bangladesh International Arbitration Centre.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

Notification: It is your responsibility to check this page periodically for changes. Your continued use of or access to our Service following the posting of any changes to these Terms constitutes acceptance of those changes.

14. Service Availability

We strive to maintain high availability of our services, but we do not guarantee that the Service will be available at all times. We may experience hardware, software, or other problems that could lead to interruptions.

You acknowledge that we may need to perform maintenance or updates from time to time, which may result in temporary service unavailability. We will attempt to provide advance notice for scheduled maintenance when possible.

15. Third-Party Links

Our Service may contain links to third-party web sites or services that are not owned or controlled by Monami Digital Hub.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

16. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with any service agreements, constitute the entire agreement between you and Monami Digital Hub regarding the use of the Service, and supersede all prior and contemporaneous written or oral agreements between you and Monami Digital Hub.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: info@monamidigitalhub.com

Website: https://monamidigitalhub.com

Address: Dhaka, Bangladesh

19. Acknowledgment

By using our Service, you acknowledge that you have read these Terms of Service and agree to be bound by them.

Last Updated: September 24, 2025

Effective Date: September 24, 2025

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Terms of Service
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